terms & CONDITIONS

Each light-up letter or number is for a 24 hour hire.

To secure your booking, a non-refundable deposit of 50% of the total booking cost is required at the time of reservation.

The remaining balance is due 7 days before the event date.

A £50 damage deposit is required for all bookings. This deposit covers any damage, loss, or excessive cleaning required due to misuse. If no damage or issues are found upon collection, the deposit will be refunded within 7 days.

Cancellations made more than 14 days before the event: The 50% booking deposit is non-refundable.

Cancellations made within 7 days of the event: The full amount is non-refundable.

Delivery and collection times will be agreed upon during the booking process.

The hirer is responsible for ensuring suitable access to the venue and for the safety of the items once delivered.

Letters 2 Love is not liable for any injury or damage caused by misuse or unauthorised movement of the letters/numbers.

The hirer is responsible for ensuring the safety and security of the items throughout the hire period.

Letters 2 Love is not liable for any injury or damage caused by misuse or unauthorised movement of the letters/numbers.

The hirer is responsible for ensuring the safety and security of the items throughout the hire period.

The letters/numbers are for indoor use only unless otherwise agreed upon in writing.

No decorations, adhesives, or alterations should be made to the letters/numbers.

The letters/numbers are for indoor use only unless otherwise agreed upon in writing.

No decorations, adhesives, or alterations should be made to the letters/numbers.

Letters 2 Love is not liable for cancellations or delays due to circumstances beyond our control, including extreme weather, accidents, or venue issues.

By paying the deposit, the hirer agrees to these terms and conditions.